Leadership Communication

As your responsibilities grow, your communication skills can help you succeed—or hold you back. In any business role or function, you must be able to convey your ideas in ways that drive effective decision making, teamwork, and action.

In this two-day program, you’ll delve into the communication tools and techniques used by the world’s most successful managers. Exploring spoken and nonverbal communication, this program will help you become a more persuasive communicator in a range of settings. From one-on-ones to large groups, and from informal to formal formats, you will become a more confident communicator with a solid understanding of why and how to shift between communication types.

Through spoken presentations and small group activities, you will put these techniques into practice, test out new approaches, and learn to communicate with poise, clarity, and conviction. You’ll leave the program with the skills needed to engage, inform, and inspire others—and improve your ability to communicate like a leader.

Program Benefits

  • Learn the principles of communication that drive all business interactions
  • Structure messages that inspire your audience to take action
  • Grow confidence in your presentation abilities
  • Convey your insights and recommendations more effectively
  • Cultivate your personal leadership and communication style
  • Practice speaking with an in-class presentation
  • Earn a Certificate of Participation from the Harvard University Division of Continuing Education

Topics Covered

  • Understanding and connecting with your audience and preparing for their responses.
  • Learning nonverbal communication techniques involving presence, body language, and delivery
  • Structuring communications to adapt to different business situations and audiences
  • Generating ideas for organizing, preparing, and delivering effective presentations
  • Practicing delivery of high-impact messages that are memorable and motivating

Who Should Enroll

This program is appropriate for business professionals at all levels of experience who would like to be more effective in oral communications. Participants must be fluent in English to participate fully in fast-moving discussions, exercises, and group projects. This program is a variation of our previously offered Delivering Effective Presentations, Introduction to Public Speaking: Effective Presentation Skills, and Advanced Executive Communication Skills programs. If you have taken any of these, please consider one of these offerings.

Program Information

Program Dates

September 11–12, 2019
Instructor Jill Abruzese Slye, Marjorie North
November 6–7, 2019
Instructor Jill Abruzese Slye, Marjorie North
December 11–12, 2019
Instructor William Ellet
March 11–12, 2020
Instructor Michelle Ehrenreich
April 8–9, 2020
Instructor Jill Abruzese Slye, Marjorie North
May 20–21, 2020
Instructor Michelle Ehrenreich
June 15–16, 2020
Instructor Jill Abruzese Slye, Marjorie North
July 13–14, 2020
Instructor William Ellet

Class Times

Programs run from 9 am to 5 pm.

Program Fee

2019 Program Fee: $2,850
2020 Program Fee: $2,895


One Brattle Square
Harvard University
Cambridge, Mass.


Marjorie North received the 2004 Petra T. Shattuck Excellence in Teaching Award from Harvard Extension School. Until 2007, she was the clinical director in the department of speech and language pathology and audiology at Northeastern University. North is a consultant for political candidates, professors, physicians, lawyers, and business executives, and runs a private practice that specializes in accent modification, public speaking, and executive communication skills. She has run workshops for Physicians Without Borders, Merrill Lynch, Massachusetts General Hospital, and other companies. North holds a master’s degree from Adelphi University.
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Michelle Ehrenreich is the founding partner of Acuity Partners, a management consultancy firm that helps clients develop effective business, marketing, and communications strategies. She has helped hundreds of executives become more effective leaders and communicators. Previously, Ehrenreich developed workshops and management communication training programs at McKinsey and Company, and marketing and growth strategies for Mercer Management Consulting. She holds an MBA from Harvard Business School and an MS in applied mathematics from Stanford University.

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Jill Abruzese Slye has over 27 years of business experience in sales, communications, public speaking, career event planning, and employer relations. As a Harvard University Extension School graduate, Jill was elected and inducted into the Phi Beta Chapter of Alpha Sigma Lambda.

Currently, Jill works at Harvard University Extension School as an Instructor. Her classes include and range from Fundamentals of Public Speaking to Advance Public Speaking and Business Presenting. Jill has taught and coached individuals from many businesses including, the various schools at Harvard University. 

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William Ellet is a Lecturer at the University of Miami School of Business, teaching critical thinking, writing, and speaking. He facilitates Harvard Business Publishing Case Method Training Seminars and gives webinars on studying cases and giving presentations for Harvard Extension's undergraduate business students.

As an independent consultant, Ellet teaches workshops on case method teaching and learning and case writing at universities, primarily in Latin America, and for LASPAU, a nonprofit dedicated to improving university teaching in Latin America. He also consults with the Lincoln Institute of Land Policy and the American Association of Physicists in Medicine, helping them build their case libraries for both academic and professional education.

Read More about William Ellet