Leading More Effective Teams

Great teams are energizing and productive, delivering breakthrough results. But high-performing teams only happen as a result of intentional, strategic work on your part, the team leader.

This two-day intensive program will first help you understand how your leadership style impacts how you both assemble and manage teams.

Additionally, the seminar will outline the critical conversations necessary to build your team’s infrastructure, including goals, roles, and norms, so that all members can fully contribute. You will also learn to hold individuals accountable for both task performance and building productive relationships. And you’ll discover how to refine processes throughout the project timeline so that team members can adjust behaviors and task activities in real time. 

In just two days, you will hone the strategies and skills essential to building and leading a diverse team toward your aspirational outcomes: a team that more effectively plans, executes, and delivers.

Program Benefits

  • Understand your own leadership style with the goal of more effectively leading each member of your team
  • Assemble and manage diverse teams to optimize innovative and high-quality outcomes
  • Map out the conversations to build your team’s infrastructure or analyze an existing one with the goal of enabling each member to do their best work
  • Create a plan to address a team challenge you are facing today
  • Develop practical skills of resolving conflict, providing feedback, and holding members accountable
  • Earn a Certificate of Participation from the Harvard University Division of Continuing Education

Topics Covered

  • Your leadership style and its impact on individual team members and the team culture
  • Common team pitfalls and how to avoid them
  • Building a team’s infrastructure that enables individuals to fully contribute
  • Leading teams in optimal decision making
  • Recognizing the sources of conflict and the different paths toward resolution
  • Providing individual feedback for accountability and learning
  • Leading teams in continually assessing and improving how they work together
  • Applying strategies to virtual teams

Who Should Enroll

This program is for those interested in improving their ability to lead and manage teams in ways that enhance project success and organizational effectiveness.

Program Information

Program Dates

September 2–3, 2020
Instructor Mary Shapiro

Class Times

2020 Class Times: 8:30am-4:30pm EDT

Program Fee

2020 Program Fee: $2,895


One Brattle Square
Harvard University
Cambridge, Mass.


Mary Shapiro is the author of The HBR Guide to Leading Teams, published by the Harvard Business Review. She has served as an Organizational Behavior faculty at Simmons University, an executive trainer, and a consultant to public and private companies. As Simmons faculty, she has taught M.B.A and undergraduate students, and executives in leadership programs. Mary researches and publishes in the areas of teams, and leadership, specifically how social identities impact individuals and what organizations can do to build more inclusive work cultures. Mary developed The Communication Styles Diagnostic, an online tool that has been used by thousands of managers to improve their effectiveness with individuals and teams. 

Read More about Mary Shapiro