Zoya Kinstler, PhD

Dr. Zoya Kinstler is a consultant and educator specializing in digital technology architecture for business enterprises. As a Distinguished Member of Technical Staff at Verizon Communications, Kinstler designed digital capabilities for strategic business systems. Kinstler has over thirty years of experience in telecommunications, business-to-business integrations, and multi-channel web platforms. Her business acumen is deeply grounded on technical expertise in enterprise architecture, communications technologies, software engineering, and computer science. A native of Latvia, Kinstler received an MS in economics and cybernetics from the University of Latvia and a PhD in mathematical economics from Moscow State University. Her research and publications are in general systems theory, econometrics, and management science. Kinstler was an assistant professor at Latvia State Executive Education Institute before immigrating to the United States in 1988. In the United States, Kinstler worked as a software engineer in various businesses. During the early years of the dot-com era she was a principal investigator at GTE Laboratories where her team built electronic commerce tools, including the first XML-based online billing solution. Kinstler teaches graduate-level courses on digital enterprise and enterprise architecture at the Harvard Extension School. She is a recipient of 2012 Petra T. Shattuck Excellence in Teaching Award. Kinstler serves on the advisory board for information technology programs at Harvard Extension School and on the organizing committee for Massachusetts Institute of Technology Sloan CIO Symposium.


  • PhD Moscow State University