Richard E. Joltes, ALM

Senior Content Analytics Architect, US Department of Transportation

Richard Joltes designs, develops, and supports content analytics implementations with the US Department of Transportation, specifically the National Highway Transportation Safety Administration (NHTSA). His current work involves development of analytic resources to identify and isolate manufacturing defects, road hazards, and other factors that contribute to automotive failures and accidents.

Previously, Joltes was employed by IBM and was involved in the development and support of Enterprise Content Management products, including Watson Engagement Adviser, Watson Content Analytics, and IBM Content Classification. Earlier, he was involved in software development as well as system and network management with the predecessor to the current Harvard University Information Technology (HUIT) organization.

He has also provided consultative IT and software development services across Harvard's Faculty of Arts and Sciences and the Harvard Libraries. Additional prior background includes development of medical data management and research systems with the US Department of Defense and numerous medical facilities. He holds an ALM in IT, with a concentration in information management systems, and has a strong interest in machine learning and cognitive computing.


  • ALM Harvard Extension School