Richard E. Joltes, ALM

Senior Content Analytics Architect, US Department of Transportation
Richard Joltes designs, develops, and supports unstructured text analytics with the National Highway Transportation Safety Administration (NHTSA). His current work involves development of analytic resources to identify and isolate manufacturing defects, road hazards, and other factors that contribute to automotive failures and accidents. Previously, Joltes was employed by IBM, providing development and support for several of the Watson products as well as other machine learning offerings. Earlier, he performed software development as well as system and network management with the predecessor to the current Harvard University Information Technology (HUIT) organization. He has also provided consultative IT and software development services across Harvard's Faculty of Arts and Sciences and the Harvard Libraries. He holds a Master of Liberal Arts (ALM) in information technology with a concentration in information management systems, and has a strong interest in machine learning and cognitive computing.


  • ALM Harvard Extension School