Skip to content

Contact Us

Want to speak to an enrollment coach?

Share your contact information and program interest so we can follow up with you.

Connect with our Enrollment Services Team

  • Two people talking at a table.

    Connect in-person or over the phone.

  • Envelope with @ symbol.

    Get in touch via email.

We are here to help you with any questions you have regarding account creation, admissions pathways, navigating the course catalog, registration, payments, transcripts, resources for registered students and alumni, and more.

Phone

(617) 495-4024

Hours: Monday through Friday, 9 a.m. – 5 p.m. ET

Walk-in Hours

Monday through Wednesday, 10 a.m. – 4 p.m. ET (no appointments required)

Please note that we are unavailable by phone or to walk-in visitors during all university holidays.

Address: 51 Brattle Street, Cambridge, MA 02138

Email

We respond back to all emails sent to the following accounts within 2-3 business days:

Connect with our Online Course Support Team

Contact us if you need help addressing issues with video and web-conference courses, or with Canvas course websites troubleshooting.

Phone

(617) 998-8571

  • Monday through Thursday, 10 a.m. – 11 p.m. ET
  • Friday through Sunday, 10 a.m. – 8 p.m. ET

Please note that we are unavailable by phone during all university holidays.

Email

AcademicTechnology@DCE.Harvard.edu

This will create a support ticket for you.

Additional Contacts

School or DepartmentContact Information
Harvard Summer SchoolWebsite: Harvard Summer School
Phone: (617) 495-4024
Email: Inquiry@Summer.Harvard.edu
Hours: Monday to Friday, 9 a.m. – 5 p.m. ET
Harvard Professional & Executive DevelopmentWebsite: Professional & Executive Development
Phone: (617) 998-8500
Email: ExecDev@DCE.Harvard.edu
Hours: Monday to Friday, 9 a.m. – 5 p.m. ET
Harvard Institute for Learning in RetirementWebsite: Harvard Institute for Learning in Retirement
Email: HILR@Extension.Harvard.edu
Media RequestsWebsite: Media and Photo Information
Email: Media@Harvard.edu
Harvard University Information Technology (HUIT)
(for questions about student email accounts)
Website: HUIT Get Help
Phone: (617) 495-7777
Hours: Monday to Friday 7:30 a.m. – 6 p.m. ET
Saturday & Sunday 12 – 4 p.m. ET
Faculty Engagement and Academic AffairsEmail: DCE_AcademicAffairs@fas.harvard.edu
News and Weather InformationWebsite: Weather & Emergency Cancelations
Phone: (866) 496-NEWS (6397)