Web-Conference Technology Guidelines

Prepare to Use the Software

Courses that use web conferencing for class meetings and section meetings use Zoom.

If this is your first course using Zoom you must complete a training before the first class session. Please go to the web conference information page to find upcoming live training dates and times. Alternatively, watch our training video.

The meeting link for your class or section meeting is available on the course website. If this is your first time using Zoom, the program will automatically download when you join your first meeting.

Participation Requirements

1. Computer minimum specifications:

Windows

  • 2GHz or faster processor, 8GB RAM
  • Please install the most recent operating system and web browser.

Macintosh

  • 2GHz or faster processor, 8GB RAM
  •  Please install the most recent operating system and web browser.

We do not support

  • Taking courses or viewing videos on mobile devices
  • Linux/Chromebook
  • Beta versions of any software

2. Internet Speeds 

Download/upload: minimum 4 Mbps, wired connection recommended. 
(Course staff minimum is 5 Mbps.)

Can check at https://speedof.me/

3. Video

Students are required to use a webcam during class.

4. Audio

Be prepared to use a microphone during class. Do not use the microphone that is built into your computer. We recommend a Logitech H390 headset, but any headset should be adequate. Avoid wireless headphones if possible.

5. Student Conduct

Students are expected to join from a suitable, quiet location with a computer that permits full participation in the class activities. Please review the full Participation and Attendance requirements. If you do not adhere to all participation requirements you may be removed from your class meeting.

Getting Help

Online Support (Technical Questions and Computer/Software Troubleshooting) 

Enrollment Services (Registration, Access, and General Questions)

Online Technology Status Page 

http://status.dce.harvard.edu