Course Video Technology Guidelines

Accessing Course Video

Course videos are available to registered students on the Lecture Video page of their course website. Videos are posted within 24 hours after the end of a live class meeting. The video player provides many helpful options to students including: transcripts and captions, multiple playback speeds, and configurable viewing windows for the classroom and the presentation materials. Details on the features of the player and how to use them are available on the Media Player Help Page.

Course Demos

The following sample lectures will give you a sense of the online course experience:

Technical Requirements and Log-in Instructions

1. Install Flash Player

Install Adobe Flash Player for viewing videos and class materials.

2. Verify Minimum Computer Specifications

Windows

  • 2GHz or faster processor, 8GB RAM
  • Windows 8.1, 10
  • Web Browsers (versions): Chrome v52 or later, Firefox v47 or later, Edge for Win10

Macintosh

  • 2GHz or faster processor, 8GB RAM
  • Mac OS 10.11 and 10.10
  • Web Browsers (versions): Chrome v52 or later, Firefox v47 or later, Safari v8 or later

We do not support

  • Beta versions of any software
  • Taking courses or viewing videos on mobile devices
  • Linux

3. Check Connection Speed 

You need a minimum Internet speed of 5 Mbps. The recommended speed is 20 Mbps.

Check your Internet speed at http://www.speedof.me

4. 2-Step Authentication

Harvard’s two-step authentication will require periodic use of either a smartphone, app, or phone-based verification.

5. Watch Lecture Videos

Once you have registered and classes begin, be sure to:

  • Visit your course website (linked in the course description). You may want to bookmark the website for future reference.
  • Choose “Lecture Videos” from the menu on the course website.
  • Select the video you would like to watch.
  • Log in to watch the video using your HarvardKey (note: videos cannot be downloaded).

Videos are available within 24 hours after the course meets on campus and remain online for the duration of the semester.

Getting Help

After completing the steps above, if you still have problems either in configuring your computer or when you try to attend class call:

Online Support (technical questions and computer/software troubleshooting) 

Enrollment Services (registration, access, and general questions)

Online Technology Status Page 

http://status.dce.harvard.edu    

Click "Report a Problem" link from within course video to send an incident report to Online Support. You can expect a response within 10 minutes to 24 hours.

 

Registration is Open

 

Explore the course catalog and register by:

  • December 19 for January courses
  • January 27 for spring courses