Negotiation Skills: Strategies for Increased Effectiveness

November 16–17, 2016 $2,600
March 20–21, 2017 $2,700
April 26–27, 2017 $2,700
June 12–13, 2017 $2,700
July 31–1, 2017 $2,700
September 11–12, 2017 $2,700

Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.

In this negotiation training program, you will gain insight into the habits of dealmakers as you build your own skills. Through a series of group exercises, you will learn how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation. Along the way, you will gain new appreciation for how negotiating skills can help you overcome a wide range of challenges—at work and beyond.

Program Benefits

  • Achieve better results in both formal and informal negotiations
  • Build confidence in your bargaining power and abilities
  • Improve negotiations by managing your emotions and influencing others
  • Build positive, productive relationships with all parties at the table
  • Create value and “enlarge the pie” to produce win-win outcomes

Topics Covered

  • Understanding the interests, priorities, and goals of all parties
  • Maximizing opportunity through pre-negotiation preparation
  • Knowing how personal biases and cultural differences impact negotiations
  • Dealing with irrational people and challenging relationships
  • Improving communication by listening and asking questions
  • Making offers at the right time and in the right way
  • Transforming competition into cooperation—and opponents into partners
  • Managing teams of negotiators more effectively
  • Recognizing when to walk away from the table

Who Should Enroll

This program is appropriate for professionals at all levels who want to enhance their negotiation skills and work more productively with customers, colleagues, partners, vendors, and others. No prior training in negotiation is required.

Program Information

Program Dates

November 16–17, 2016
Instructor: Diana Buttu
March 20–21, 2017
Instructor: Maurie Kelly
June 12–13, 2017
Instructor: Diana Buttu
July 31–1, 2017
Instructor: Maurie Kelly
April 26–27, 2017
Instructor: Emily F. Epstein
September 11–12, 2017
Instructor: Emily F. Epstein

Class Times

Programs run from 9 am to 5 pm

Program Fee

General registration (2016): $2,600
General registration (2017): $2,700


Division of Continuing Education classrooms, One Brattle Square


Maurie Kelly is a member of the research faculty and director of informatics at Pennsylvania State Institutes for Energy and the Environment and an instructor at the Smeal College of Business at Pennsylvania State University. Kelly teaches courses in international business, negotiation and conflict resolution, strategic management, leadership, business administration, and information science. Her research focuses on informatics and technology, environmental topics, and crisis leadership, in particular leadership at times of extreme natural disasters. She holds a PhD in organizational development.

Diana Buttu is a lawyer specializing in negotiations, international law, and international human rights law. Earlier in her career, she worked on the Israeli-Palestinian negotiations, serving as the only female negotiator during her five-year tenure. Buttu was a fellow at the Harvard Kennedy School of Government and at Harvard Law School, and held a fellowship at the Stanford Center for Conflict Resolution and Negotiation. She holds an undergraduate degree from the University of Toronto, a JD from Queen’s University in Canada, an LLM from the University of Toronto, a JSM from Stanford University, and an executive MBA from Kellogg Northwestern School of Management.

Emily F. Epstein specializes in teaching negotiation, facilitation, mediation, and communication skills. She is the founder of Oakbay Consulting and a lecturer of law at the University of California Berkeley School of Law. Epstein served as associate faculty at Harvard Law School’s Program on Negotiation and as adjunct faculty at the Georgetown University Law Center. She has delivered hundreds of trainings throughout Asia, the Middle East, Europe, and the Americas. Epstein holds a JD from the Georgetown University Law Center, where she was honored for her work teaching legal research and writing.