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General questions

Call (617) 495-4024, Mondays through Fridays, 9 am to 5 pm Eastern standard time, or send e-mail to dce-distance-ed@harvard.edu.

Logging in to courses

If you are having trouble logging in to watch a course lecture, see an explanation of Harvard IDs and PINs.

Technical support

You can read the technical frequently asked questions for information about firewalls, video players, errors, and other issues. If you do not find the answer to your question, contact us.

Phone

Day

Call (617) 495-4024 Mondays through Fridays, 9 am to 5 pm.

Evenings and weekends

Call (617) 998-8571 Mondays through Fridays, 5 pm to midnight; Saturdays, 9 am to 10 pm; and Sundays, noon to 10 pm.

Online support