Need Help?

We are happy to answer your questions about online video or web-conference courses. If you need assistance after reviewing the information at Accessing Online Video Courses or Web-Conference Course Guidelines, contact us.

Daytime contact information

Call (617) 495-4024 Mondays through Fridays, 9 am to 5 pm.

Evening and weekend contact information

Call (617) 998-8571 Mondays through Fridays, 5 pm to midnight; Saturdays, 9 am to 10 pm; and Sundays, noon to 10 pm eastern standard time.

E-mail support

E-mail dce-distance-ed@harvard.edu.