Operations and logistics management (OLM) is the science and art of ensuring that goods and services are created and delivered effectively and efficiently to customers. OLM skills are critically needed in industries as diverse as health care, retailing, education, banking, consulting, and manufacturing. Topics include strategy and tactics; process selection, design, and analysis; scheduling and sequencing; lean operating systems; quality control; location selection; facility and work design; performance measurement; simulation, queuing, and supply chain models; project, inventory, and capacity planning; spreadsheets and software. Prerequisites: college algebra and familiarity with spreadsheets.
(4 credits)
Fall term (13777)
Philip Anthony Vaccaro, PhD, Professor of Marketing and Decision Sciences, Salem State University.
