This course is designed for people interested in understanding the consulting process and the tools and techniques that can be used to help organizations improve performance and become more effective. Through a variety of readings, written assignments, case discussions, exercises, and role plays, students learn the fundamentals of consulting practice, including diagnosing situations, planning and executing assignments, client management, business development, common mistakes, and ethical issues in consulting, as well as a variety of diagnostic and problem-solving methodologies. Prerequisites: MGMT E-1000, or the equivalent, and two other courses in functional areas.
(4 credits)