Distance Education

Academic Policy and Exam Proctoring

In addition to the Extension School policies outlined in Exams, Grades, and Policies, the following policies and procedures apply to distance education students:

Exam proctoring

Some distance education courses require on-campus examinations. Students enrolled in such courses who live outside of New England (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont) may choose to travel to campus for their exams; if they do not travel to campus, they must arrange to take their exams at an alternate location according to the following procedures.

Finding a qualified proctor

Students are responsible for finding a qualified proctor to administer each exam. The proctor must be a teacher, professor, or administrator in a nearby secondary school, college, university, or testing center. Proctors cannot be family members, friends, or co-workers. For assistance finding a proctor, students can contact a guidance counselor, an academic advisor, or the dean of students or registrar’s office at a nearby college, university, high school, or local testing center. The Consortium of College Testing Centers is an organization that has testing centers across the country and abroad that provide proctoring services to distance students near their homes. Centers are located in 44 states and Canada. Any fees incurred are the student’s responsibility.

Students submit their proctor information through online services no later than a week before the campus exam. Before doing so, students must confirm that their proctor has a business e-mail address, reliable access to the Internet, the ability to download MP3 files (some exams have audio components) and to download and print PDF documents, and access to a fax machine or scanner (for returning completed exams to the Extension School). Exam materials are not sent to proctors who do not have a business e-mail address.

Submitting the proctored exam form

Students must complete and submit a proctored exam form online for each exam (even if they use the same proctor) no later than 1 week before the on-campus exam date. Before submitting the form, students must find a qualified proctor (see above) with whom they have arranged the date, time, and location for their off-campus exam. Students who do not submit proctored exam forms, or who submit their forms late, may forfeit the opportunity to take their examinations and will be subject to the instructor’s make-up policies for mid-term exams and Extension School make-up policies for final exams.

Students and proctors receive an e-mail confirmation upon receipt of the proctored exam form. If confirmation is not received within 24 hours, students should send e-mail to distance_exams@dcemail.harvard.edu for assistance.

Proctored exam approval and procedures

When the proctored exam request has been approved, students and proctors receive a second e-mail that includes details about exam policies and procedures. Exam materials are available to proctors via a password-protected, secure website from noon Eastern standard time the day before the on-campus exam until midnight Eastern standard time on the exam day.

Students must complete exams no later than the on-campus exam date. Proctors are responsible for returning all exam materials by fax or e-mail (scanned materials) immediately following completion of the exam. Detailed instructions—including the secure web address, fax number, and return e-mail address—are included in the e-mail sent to proctors shortly before the date of the exam.

If students or proctors do not follow the exam procedures, the exam may be forfeited.

Information

For more information write, distance_exams@dcemail.harvard.edu anytime, or call (617) 495-0977 Monday through Friday, 9 am to 5 pm Eastern standard time.