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Harvard Extension School 2006–07

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Information Systems Management

Also see the Master of Liberal Arts in Management and the Certificate in Management.

Courselist

ISMT E-100 Information Systems Management (12528)
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Jeffrey E. Francis, MS, Consultant.
Course tuition: graduate credit $1,500.
Monday, Sept. 18, 7:35-9:35 pm, Maxwell Dworkin, Room G115. Fall term

This course provides a broad overview of the issues managers face in the selection, use, and management of information technology (IT). Increasingly, IT is being used as a tool to implement business strategies and gain competitive advantage, not merely to support business operations. Using a case study approach, topics include information technology and strategy, information technology and organization, and information technology assets management. The course takes a management rather than a technical approach to the material presented. As such, it should be of use to students of general management interested in information technology and to students of information technology interested in management. Prerequisite: knowledge of the use of information systems in business settings. (4 credits)
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ISMT E-110 Internet and Integrated Productivity Software for Managers
Course tuition: graduate credit $1,675.

Fall term (12555) (Website) (Print View): Stephan Kolitz, PhD, Lecturer in Extension, Harvard University. Thursday, Sept. 21, 5:30-7:30 pm, Emerson Hall, Room 101. Required sections to be arranged.

Spring term (22314) (Syllabus) (Print View): Teresa J. Chisholm, MBA, Consultant. Antoinette M. Trainor, CSS, Department Administrator, Faculty of Arts and Sciences Registrar's Office, Harvard University. Wednesday, Jan. 31, 5:30-7:30 pm, Emerson Hall, Room 210. Optional sections to be arranged.

This course provides a solid foundation in end-user office productivity software for word processing, spreadsheet analysis and modeling, database management, charting, presentations, and appropriate applications for interacting with the Web (including development of webpages) and the rest of the Internet. Students learn the conceptual basis of each of these tools and apply them to representative tasks in business and in the home. The emphasis is on using software to organize, analyze, and communicate information. Students should expect to spend 10 or more hours each week working on assignments, usually in Harvard University computer labs. The course demands a high level of commitment to keep up with class assignments and learn the use of the software tools. Prerequisites: basic experience using either Windows or the Macintosh operating system and some experience using a word processing program such as Microsoft Word. (4 credits)
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ISMT E-120 Desktop Applications for Managers
Course tuition: graduate credit $1,675. Limited enrollment.

Fall term (12531) (Website) (Print View): Jean A. Pfeifer, CSS, Senior Project Manager, Office of Administrative Systems, Harvard University. Tuesday, Sept. 19, 5:30-7:30 pm, 53 Church Street, Room 202. Optional sections Tuesday, 7:35-9:35 pm.

Spring term (22333) (Website) (Print View): Jean A. Pfeifer, CSS, Senior Project Manager, Office of Administrative Systems, Harvard University. Tuesday, Jan. 30, 5:30-7:30 pm, 53 Church Street, Room 202. Optional sections Tuesday, 7:35-9:35 pm.

This course presents an advanced treatment of desktop software useful for managers at all levels. It emphasizes the use of desktop software to increase office productivity. Topics include automating repetitive tasks, streamlining work processes, sharing information via the Internet, collaborating within work groups, and learning techniques for integrating and combining applications and for sharing best practices among co-workers. All assignments require Windows 2000 or higher; class demonstrations are done with Microsoft Office XP. Not all assignments can be completed using Macintosh systems. Prerequisite: ISMT E-110, or the equivalent experience. (4 credits)
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ISMT E-123 Interactive Online Marketing (22564)
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Rob Graham, BS, Director of Training, LearningCraft.
Course tuition: noncredit and graduate credit $1,675. Limited enrollment.
Thursday, Feb. 1, 5:30-7:30 pm, 53 Church Street, Room 202. Spring term

From e-mail marketing to rich media advertising, search engine optimization to behavioral targeting, this course explores the process of planning for, targeting, and creating interactive marketing tools designed to reach the right audience with the right message at the right time. Students learn the fundamentals of interactive communication design, human behavior models, interface development, and intuitive interactive design through hands-on creation of sample online marketing campaigns. In addition, the course provides an overview of the online marketing industry. Prerequisites: basic understanding of Macromedia Flash and Macintosh and Windows operating systems. (4 credits)
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ISMT E-125 e-Commerce Strategies for Managers and Entrepreneurs (12569)
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Kishan Mallur, MS, Director, IT Infrastructure Services, University Information Systems, Harvard University.
Course tuition: graduate credit $1,675. Limited enrollment.
Wednesday, Sept. 20, 5:30-7:30 pm, 53 Church Street, Room 202. Optional sections Wednesday, 7:35-8:35 pm. Fall term

Intended for managers or entrepreneurs interested in e-commerce strategies, this course defines facets of business-to-consumer (B2C) and business-to-business (B2B) e-commerce, including business strategy, business models, distribution channels, entrepreneurship issues, legal issues, and market strategy and highlights opportunities and risks. Students collaborate on a project proposing a new e-commerce venture, present a business case, and create a website demonstrating critical functions of the new venture. Prerequisite: some web design experience preferred. (4 credits)
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ISMT E-127 Understanding Identity Management (22544)
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Course tuition: graduate credit $1,675.
Optional sections Wednesday, 7:35-8:35 pm. Spring term

*** ISMT E-127 has been CANCELLED.***

With the growth of e-business, organizations are wrestling with the challenge of managing secure access to information and applications scattered across internal and external computing systems. This course talks about processes, systems, laws, organizational structure, solutions, and governance models that help or hinder the creation of effective identity management solutions for an enterprise. Prerequisites: courses or experience with security, e-business, or marketing. (4 credits)
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ISMT E-130 Spreadsheet Models for Managers (12515)
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Richard Brenner, SM, Principal, Chaco Canyon Consulting.
Course tuition: graduate credit $1,675. Limited enrollment.
Thursday, Sept. 21, 7:35-9:35 pm, 53 Church Street, Room 202. Optional sections to be arranged. Fall term

Using commercial spreadsheets, this course explores practical approaches to business modeling, emphasizing the needs of retail, wholesale, service, publishing, or software concerns ranging in size from start-ups to global enterprises. Students learn to model costs, revenue, cash flow, plant and equipment requirements, and employee costs and productivity. Students develop a business model and use it to study how a business responds to change. Prerequisite: ISMT E-110, or the equivalent experience with Excel. (4 credits)
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ISMT E-135 Simulation for Management Decision Making (22358)
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Stephan Kolitz, PhD, Lecturer in Extension, Harvard University.
Course tuition: graduate credit $1,675.
Thursday, Feb. 1, 5:30-7:30 pm, Emerson Hall, Room 101. Required sections to be arranged. Spring term
Online and on-campus options. See the Distance Education website. Lecture 1 video.

Simulation is one of the most widely used methodologies for modeling and analyzing complex systems and processes. In recent years its use in business applications has increased dramatically due to available easy-to-use software on increasingly powerful personal computers. Students learn how to design, build, use, and analyze simulation models of business systems and processes using widely available simulation software. The business systems and processes that the class studies are supply chain management (including production and inventory management, and transportation), project management, financial decision making, and others tailored to the background and interests of the class. Prerequisites: ISMT E-110 and some background in probability or statistics. (4 credits)
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ISMT E-140 Using Databases for Information Management (22360)
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Maria R. Garcia, ALM, Associate Professor of Graduate Studies, Franklin Pierce College.
Course tuition: graduate credit $1,675. Limited enrollment.
Tuesday, Jan. 30, 7:35-9:35 pm, 53 Church Street, Room 202. Optional sections to be arranged. Spring term

Managers encounter information management requirements both for personal use and as a company-wide resource. This course provides the fundamental concepts necessary to understand, develop, analyze, evaluate, and manage computerized database applications. Students become acquainted with the terminology associated with discrete field data collection, entry, conversion, querying, reporting, and development using Microsoft Access. Students build a working database using Microsoft Access to serve the information needs of an enterprise. Through research and hands-on projects, students develop an appreciation for the adaptability, scalability, and practical utilization of databases. As a final project, students build a business database application. Prerequisites: ISMT E-110 or familiarity with office productivity software, such as word processors and spreadsheets. (4 credits)
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ISMT E-150 Introduction to GIS (22645)
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Wendy Guan, PhD, Director of GIS Research Services, Center for Geographic Analysis, Harvard University.
Course tuition: noncredit and graduate credit $1,675. Limited enrollment.
Thursday, Feb. 1, 5:30-7:30 pm, 53 Church Street, Room 201. Optional sections Thursday, 7:35-8:35 pm. Spring term

This course introduces the concepts and components of a geographic information system (GIS). It also teaches the essential skills of operating a functional GIS through the use of ArcGIS software package. By the end of the course, students understand the operational processes of spatial data acquisition, editing and QA/QC, metadata development, geodatabase design, spatial query and display, spatial analysis and modeling, preliminary GIS application development, cartographic mapping and dynamic visualization, and GIS implementation basics. GIS technology has broad applications in natural and social sciences, humanities, environmental studies, engineering, and management. Examples include wildlife habitat study, urban and regional planning, contagious disease monitoring, agriculture and forestry, environmental quality assessment, emergency management, transportation planning, consumer and competitor analysis, and many more. This course introduces a few selected cases of GIS application in different disciplines. Prerequisite: familiarity with Word documents, spreadsheets, and browsing the Internet. (4 credits)
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ISMT E-160 How to Manage and Succeed with IT in a Global Delivery Environment (12805)
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Christopher Robert Merlan, MS, Publication Director, MIT OpenCourseWare, Massachusetts Institute of Technology.
Course tuition: noncredit and graduate credit $1,675.
Wednesday, Sept. 20, 7:35-9:35 pm, Maxwell Dworkin, Room G135. Fall term

This course is designed for IT professionals who may be working with or are interested in learning more about global delivery, also known as outsourcing. Students learn how to identify elements of an IT infrastructure that would be good candidates for global delivery, how to develop and properly evaluate a business case, and how to set up a successful global delivery team and technical environment. We also address delivery partners, risks, common pitfalls, and the latest trends. The goal of this course is to better prepare IT professionals to excel in global delivery environments. (4 credits)
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ISMT E-200 Trends in Information Technology Management (22365)
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Zoya Kinstler, PhD, Senior Architect, Information Technology, Verizon Business, Inc.
Course tuition: graduate credit $1,675.
Monday, Jan. 29, 7:35-9:35 pm, Sever Hall, Room 308. Required sections Monday, 6:30-7:30 pm. Spring term

This course covers the gap between traditionally separate approaches of software engineering and management information systems. It is geared toward information technology (IT) professionals who are interested in issues surrounding software development and operations. We focus on the best IT practices, blending business and technology perspectives in each topic. Real-life industry scenarios and enterprise-scale projects are addressed. Topics include the enterprise application landscape, B2B commerce, enterprise web portals, building IT business cases, enterprise data management, IT architecture and integration, and information technology infrastructure library (ITIL). Prerequisites: at least nine Master of Liberal Arts in Information Technology courses in the information management systems concentration, or permission of the instructor. (4 credits)
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